Privacy policy

Privacy Policy

Keg N Bottle values your privacy and understands the importance of how your information is used and shared. This Privacy Policy outlines the types of information we collect, how we may share it, and the choices you have regarding the sharing of your data.


Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482

Thank you for visiting the Privacy Policy ("Policy") of Convenient Corners, Inc. dba Keg N Bottle (hereinafter referred to as "Keg N Bottle," "we," "our," or "us").

Keg N Bottle is a licensed retailer and fulfillment partner that facilitates direct-to-consumer alcohol sales where permitted by applicable law (the "Services"). Through our e-commerce and fulfillment platforms, consumers may purchase products offered through participating brand partner websites. Keg N Bottle processes payments, fulfills orders, and coordinates shipment and delivery in compliance with applicable federal, state, and local laws governing the sale of alcoholic beverages.

The participating brand does not sell, offer to sell, or solicit sales of alcoholic beverages directly through its website. Rather, the brand provides information regarding its products and directs customers to a purchasing experience where Keg N Bottle acts as the licensed retailer responsible for processing the transaction and fulfilling the order.

Keg N Bottle holds customer privacy in the highest regard and is committed to protecting your personal information.

This Policy applies both online and offline to websites, mobile applications, e-commerce platforms, order fulfillment systems, customer support interactions, and other services operated by Keg N Bottle that link to or reference this Privacy Policy (collectively, the "Services"), as well as information collected offline in connection with our business operations.

Please take a moment to review this Policy. It provides information regarding the types of data we collect, how we use and share that information, how you may manage your privacy preferences, and your rights concerning your Personal Information. "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

This Policy does not govern the privacy practices of third parties that may interact with our Services, including participating brand partners, payment processors, shipping carriers, or other third-party service providers.

We may update this Privacy Policy from time to time. When material changes are made, we will provide notice as required by applicable law before such changes become effective.

We encourage you to review our Terms and Conditions for additional information regarding the use of our Services. By using the Services, placing an order, communicating with us, or otherwise interacting with Keg N Bottle, you acknowledge and consent to the collection, use, and disclosure of your Personal Information as described in this Policy.


This Policy Addresses the Following Topics

  • Data Controller and Data Processing
  • Information We Collect
  • Sources of Personal Information
  • Use of Your Information
  • Disclosure of Your Information
  • Cookies and Other Tracking Technologies
  • Third-Party Content and Services
  • Your Privacy Choices and Rights
  • Data Security and Retention
  • International Transfers of Personal Information
  • Updates to This Policy
  • Contact Information

 

DATA CONTROLLER

Convenient Corners, Inc. dba Keg N Bottle, with its principal place of business located at 6060 El Cajon Blvd, San Diego, CA 92115, United States, is responsible for the collection, processing, storage, and protection of personal information collected in connection with orders fulfilled through participating direct-to-consumer ("DTC") partner programs.

Keg N Bottle operates as a licensed retailer and fulfillment partner for participating brands. Through these programs, consumers may purchase alcoholic beverages through a brand partner's website, while Keg N Bottle serves as the retailer responsible for processing payments, fulfilling orders, coordinating shipment, and providing customer support where permitted by applicable law.

In the course of processing and fulfilling customer orders, Keg N Bottle collects and processes personal information as necessary to complete transactions, comply with legal and regulatory requirements, provide customer service, prevent fraud, and operate its business. Personal information may also be shared with service providers, payment processors, shipping carriers, technology providers, and business partners as necessary to complete transactions and provide services.

Keg N Bottle securely stores and processes personal information in accordance with applicable privacy and data protection laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable federal and state privacy laws.


INFORMATION WE COLLECT

Keg N Bottle collects information that you provide directly to us, information collected automatically through your use of our Services, and information received from our business partners and service providers. Such information may include: (1) Device Information; and (2) Personal Information, each as described below.


Device Information

We may automatically collect information regarding your use of or access to our Services, including:

  • Internet Protocol (IP) address;
  • Device type;
  • Mobile carrier information;
  • Operating system and browser type;
  • Device identifiers, including advertising identifiers where applicable;
  • Date and time of access;
  • Pages viewed and interactions within the Services;
  • Preferred language settings;
  • Screen resolution;
  • Connection type; and
  • Other technical information necessary for security, analytics, and functionality purposes.

We may also collect approximate location information derived from your IP address or other online identifiers. If you do not wish to share location information, you may be able to adjust your device or browser settings accordingly.

Device Information generally does not identify you directly. We use Device Information to operate, maintain, secure, improve, and personalize our Services; monitor performance; analyze usage trends; detect fraud; and improve customer experience.

Device Information may be collected through cookies, pixels, web beacons, and similar technologies. For additional information, please refer to the Cookies and Other Online Interactions section of this Privacy Policy.

The processing of personal information for marketing communications is based on your consent where required by applicable law. You may withdraw your consent at any time by following the unsubscribe instructions included in marketing communications or by contacting us directly.

If you withdraw consent to receive personalized marketing communications, we may still send you transactional, service-related, or legally required communications regarding your orders, account activity, or our Services.

 

Personal Information

The categories and specific types of Personal Information that Keg N Bottle may collect about you include:

  • Direct identifiers and contact information, including your name, address, phone number, email address, business contact information, or other similar identifiers.
  • Demographic information, including age, location, and user preferences.
  • Information relating to participating brand partners, service providers, and other business partners with whom we interact.
  • Geolocation data.
  • Information you provide when contacting us for customer service, support, or order-related inquiries.


The following information may also constitute Personal Information depending on how it is used and combined with other information:

  • Information regarding your interactions with emails we send, including whether you open emails or click on links contained within those communications.
  • Website or mobile interactions, including information submitted through online forms and information about your browser or device.
  • Information regarding how you interact with our Services, including access dates and times, pages viewed, browsing activity, system activity, and websites or services visited before accessing our Services.
  • Browser type, operating system, IP address, domain name, clickstream data, referring website information, and date and time stamps.


Sources of Personal Information

We collect Personal Information from the following sources, as permitted by applicable law:

  • Directly From You, when you place an order, create an account, subscribe to communications, contact us, participate in promotions, request customer support, or otherwise interact with our Services.
  • Through Cookies and Other Automated Technologies, when you visit our websites, interact with our emails, advertisements, or online content. We and our service providers may use cookies, pixels, web beacons, server logs, and similar technologies. For more information, please see the "Cookies and Online Interactions" section below.
  • From Business Partners and Service Providers, including participating brand partners, payment processors, shipping carriers, marketing partners, analytics providers, and other third parties that assist in providing our Services.
  • From Other Sources, including publicly available sources, fraud prevention providers, and analytics providers.


Use of Your Information

Keg N Bottle may use your Personal Information for purposes that are consistent with this Privacy Policy and applicable law, including:

  • Providing Our Services: To process transactions, fulfill orders, coordinate deliveries, provide customer service, and perform our obligations related to the Services.
  • Promoting the Security of Our Services: To detect, investigate, prevent, and respond to fraud, unauthorized activity, security incidents, and violations of our policies.
  • Handling Customer Service Requests: To respond to inquiries, provide support, resolve disputes, and communicate regarding orders and account activity.
  • Processing Payments: To process and verify payments, complete transactions, issue refunds, and comply with financial and legal obligations. Payment information may be processed through authorized payment service providers.
  • Improving Our Services: To analyze trends, monitor usage, personalize experiences, improve website functionality, and develop new products, services, and features.
  • Compliance and Risk Management: To monitor compliance with applicable laws, regulations, policies, and contractual obligations.
  • Marketing and Promotional Activities: To provide product recommendations, promotional offers, newsletters, and marketing communications, where permitted by law or with your consent.
  • Personalized Content and Advertising: To provide personalized content, promotions, and advertisements based on your interests, preferences, and interactions with our Services.
  • Sending Service Communications: To provide transactional communications, order confirmations, shipping notifications, security alerts, policy updates, and other important non-marketing notices.
  • Complying with Legal Obligations: To comply with applicable laws, regulations, court orders, legal processes, government requests, audits, investigations, and law enforcement requirements.
  • Other Purposes with Your Consent: To process Personal Information for other purposes where you have provided consent.


Use of Your Sensitive Personal Information

To the extent we collect Sensitive Personal Information, we use such information only as reasonably necessary to provide the Services requested by you, process transactions, comply with legal obligations, prevent fraud, verify age and identity where required by law, and operate our business in accordance with applicable laws and regulations.

 

DISCLOSURE OF YOUR INFORMATION

We are committed to maintaining your trust, and we want you to understand when and with whom we may disclose the information we collect. We will disclose your Personal Information only in the ways described in this Privacy Policy and as permitted by applicable law.


Service Providers

Keg N Bottle may share Personal Information with its agents, vendors, consultants, contractors, and other service providers (collectively, "Service Providers") who perform services on our behalf. These Service Providers may include payment processors, shipping carriers, order fulfillment providers, customer service providers, hosting providers, marketing providers, analytics providers, Shopify, ShipStation, and other technology partners necessary to operate our business.

Access to Personal Information is limited to the information reasonably necessary for the Service Provider to perform the requested services. We maintain contractual agreements with our Service Providers and require them to provide privacy and security protections consistent with applicable law.


Brand Partners and Affiliates

Because orders may be placed through participating direct-to-consumer brand partner programs, we may share certain Personal Information with the brand associated with your purchase and with affiliated businesses involved in providing products or services related to your order.

Such information may include your name, shipping address, email address, telephone number, order details, and other information reasonably necessary to support customer service, marketing activities where permitted by law, regulatory compliance, and business operations.

Please note that participating brands and affiliated businesses are responsible for their own privacy practices and will handle your information in accordance with their own privacy policies and applicable law.


Business Partners

We may disclose Personal Information to select business partners that assist us in providing services, processing transactions, administering promotions, conducting marketing activities, improving customer experiences, or otherwise supporting our business operations.


Other Disclosures with Your Consent

Certain activities on our Services may permit you to authorize the sharing of Personal Information with third parties. If you choose to share your information with a third party, the collection, use, and disclosure of that information will be governed by the third party's privacy policy and business practices.

We encourage you to review the privacy policies of any third parties before providing your Personal Information.


Co-Branded Areas

Certain portions of our Services may be operated jointly with participating brands, promotional partners, or other third parties ("Co-Branded Areas"). These areas may request information directly from you. Any information collected through a Co-Branded Area may be subject to both this Privacy Policy and the privacy policies of the applicable third parties.


Legal Obligations and Protection of Rights

Keg N Bottle may disclose Personal Information when we believe disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, court orders, or governmental requests;
  • Protect the rights, property, safety, and security of Keg N Bottle, our customers, employees, business partners, or the public;
  • Detect, investigate, prevent, or address fraud, security incidents, or violations of our policies;
  • Enforce our Terms and Conditions and other agreements; or
  • Respond to lawful requests from regulatory or law enforcement authorities.


Business Transfers

We may disclose or transfer Personal Information in connection with an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or other business transaction involving all or a portion of our business.


De-Identified and Aggregate Information

We may aggregate, anonymize, or de-identify information so that it can no longer reasonably identify an individual. We may use and disclose such aggregated or de-identified information for business, analytical, research, marketing, and operational purposes as permitted by applicable law.


COOKIES AND OTHER ONLINE INTERACTIONS

While you navigate our Services, we may collect information using commonly used technologies such as cookies, pixels, web beacons, server logs, and similar technologies (collectively, "Website Navigational Information"). This information may include details about your browser, device, IP address, pages visited, links clicked, and interactions with our Services.

 

Log Information

We may collect and review log information to understand how users interact with our Services. Such information may include IP address, browser type, internet service provider, referring and exit pages, operating system, date and time stamps, clickstream activity, and related usage information.

 

Web Beacons

Certain pages, emails, and online communications may contain web beacons (also known as action tags, clear GIFs, or single-pixel tags) that help us understand website traffic patterns, email engagement, and the effectiveness of our Services and marketing activities.

Some web beacons may not function if you disable the cookies associated with them.

 

Cookies

Keg N Bottle may use cookies and similar technologies to collect information about your visit to our Services and to manage information concerning your preferences. A cookie is a small data file that is placed on your device and enables our systems to recognize your browser or device and provide features that enhance your experience.

Cookies generally do not directly identify you by name, but they may be associated with information that can identify you when combined with other data. Most web browsers allow you to manage cookie settings, including blocking new cookies, receiving notifications when cookies are set, or deleting existing cookies.

The following describes the categories of cookies we may use and your options for managing them.

 

Essential Cookies

Essential cookies are necessary for the operation and security of our Services. These cookies may include session cookies, authentication cookies, shopping cart functionality, age verification tools, security cookies, and other technologies necessary to process transactions and maintain website functionality.

Without these cookies, certain portions of our Services may not function properly. Examples include maintaining your shopping cart, processing transactions, remembering account sessions, and supporting website security.

 

Analytics Cookies

Analytics cookies help us understand how visitors interact with our Services, including which pages are visited, how frequently visitors return, and how users navigate through our websites. This information helps us improve website functionality, user experience, and overall service performance.

Analytics information is generally collected in an aggregated manner and may include page views, session duration, device information, browser information, and related usage metrics.

 

Advertising and Marketing Technologies

Keg N Bottle and its service providers may work with advertising networks, analytics providers, marketing platforms, and other third-party service providers that use cookies, pixels, web beacons, and similar technologies to collect information regarding website usage, advertising effectiveness, and customer engagement.

These technologies may collect information such as IP address, device identifiers, browser information, website interactions, and other usage data. In some cases, these technologies may recognize users across multiple devices and websites.

We require our service providers and advertising partners to process personal information only as necessary to provide the services requested by Keg N Bottle and in accordance with applicable privacy laws.

 

THIRD-PARTY CONTENT AND SERVICES

Our Services may contain links to, integrations with, or functionality provided by websites, platforms, applications, payment processors, shipping providers, analytics services, social media platforms, participating brand partners, and other third-party services ("Third-Party Services") that are not owned or operated by Keg N Bottle.

The inclusion of links or integrations with Third-Party Services does not constitute an endorsement by Keg N Bottle of such services, products, content, or providers.

Any Personal Information you provide directly to a Third-Party Service is governed by that third party's privacy policy, terms of service, and business practices. Keg N Bottle does not control and is not responsible for the privacy practices, policies, content, or operations of Third-Party Services.

If you choose to access or use Third-Party Services, you do so at your own risk. We encourage you to review the privacy policies and terms of any third-party service before providing Personal Information.

In connection with order processing, payment processing, shipping, analytics, customer support, or other services, certain Third-Party Services may provide information about you to Keg N Bottle. To the extent we combine such information with other Personal Information we maintain, we will treat the combined information as Personal Information under this Privacy Policy.

If we discontinue our relationship with a Third-Party Service, we may continue to retain information previously collected or received as permitted by applicable law and this Privacy Policy.

Keg N Bottle may also use third-party technology providers, advertising networks, analytics providers, and service platforms, including services such as Google Analytics, Shopify, ShipStation, payment processors, and similar providers, to help operate our Services, process transactions, analyze website performance, improve customer experience, and support our business operations.

These third-party providers may collect, process, and store information in accordance with their own privacy policies and contractual obligations with Keg N Bottle.

 

CHILDREN'S ONLINE PRIVACY PROTECTION

The Services are not directed to individuals under the age of twenty-one (21) or children under the age of thirteen (13), and Keg N Bottle does not knowingly collect Personal Information from children under the age of thirteen (13).

If we learn that we have collected Personal Information from a child under the age of thirteen (13), we will take commercially reasonable steps to delete such information in accordance with applicable law.

If a parent or legal guardian believes that a child under the age of twenty-one (21) has provided Personal Information to Keg N Bottle, please contact us immediately at customerservice@kegnbottle.com. Upon verification and as required by applicable law, we will promptly remove such information from our records.

 

YOUR CHOICES AND RIGHTS

By using the Services, you acknowledge and certify that you are at least twenty-one (21) years of age. Depending on your state or country of residence, you may have certain rights regarding your Personal Information.

Your rights may include:

 

Correction (Rectification)

You may request that we correct inaccurate or incomplete Personal Information that we maintain about you.

 

Deletion (Right to Be Forgotten)

You may request that we delete your Personal Information, subject to applicable legal exceptions. Certain information may be retained as necessary to comply with legal obligations, complete transactions, resolve disputes, prevent fraud, maintain records, or enforce our agreements.

 

Access and Copy

You may request access to the Personal Information we maintain about you, including information regarding the categories of data collected, purposes of processing, sources of information, categories of recipients, and retention practices.

 

Data Portability

Where required by law, you may request a copy of certain Personal Information in a structured, commonly used, and machine-readable format.

 

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing conducted before the withdrawal.

 

Right to Opt-Out of the Sale or Sharing of Personal Information

California residents may have the right to opt out of the "sale" or "sharing" of Personal Information as defined under California law.

To exercise your privacy rights or submit an opt-out request, please contact:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482

We will process requests in accordance with applicable law and may require verification of your identity before fulfilling certain requests.

 

Restriction of Processing

Where permitted by applicable law, you may request that we restrict certain processing activities involving your Personal Information.

Objection to Processing

In certain circumstances, you may object to our processing of your Personal Information.

Automated Decision-Making

Keg N Bottle does not engage in automated decision-making that produces legal or similarly significant effects without appropriate human review.

Right of Non-Discrimination

We will not discriminate against you for exercising any privacy rights provided by applicable law. However, we may offer loyalty programs, discounts, promotions, or other incentives that are reasonably related to the value of the information provided, where permitted by law.

Sensitive Personal Information

Keg N Bottle does not use or disclose Sensitive Personal Information for purposes that would require a separate right to limit use under applicable law. Sensitive Personal Information is used only as reasonably necessary to provide requested services, verify identity and age, process transactions, prevent fraud, and comply with legal obligations.

Marketing Emails

If you have subscribed to marketing communications, you may opt out at any time by clicking the unsubscribe link included in promotional emails or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send transactional or service-related communications regarding your orders, account activity, security notices, legal notices, or customer service matters.

Marketing Text Messages

If you receive promotional text messages from us, you may opt out at any time by replying STOP to the message or by contacting us directly.

Please note that many of the rights described above are subject to legal exceptions and limitations. We will respond to verified requests within the timeframes required by applicable law. Certain Services may require the use of Personal Information to function properly. As a result, exercising certain rights, including deletion requests, may affect your ability to access or use portions of the Services.

 

Additional Privacy Rights for Nevada Residents

If you are a Nevada resident, you may have the right under Nevada law (N.R.S. Chapter 603A) to direct a business not to sell certain covered information that the business has collected or will collect about you.

To submit a request regarding your Nevada privacy rights, please contact us using the information below:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482

We will process verified requests in accordance with applicable Nevada law.

 

Additional Privacy Rights for California Residents

If you are a California resident, you may have additional rights under California law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

California residents may request information regarding the categories of Personal Information disclosed to third parties for direct marketing purposes, including:

  • The categories of information disclosed to third parties for their direct marketing purposes during the preceding calendar year;
  • The names and addresses of the third parties that received such information; and
  • If the nature of the third party's business cannot reasonably be determined from its name, examples of the products or services marketed.

You may request this information by contacting us at:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482

Where required by law, we will provide the requested information in a standardized format.

Authorized Agents

If you are a California resident, you may designate an authorized agent to submit certain privacy rights requests on your behalf.

If an authorized agent submits a request on your behalf, we may require proof that you authorized the agent to act for you and may require verification of your identity before processing the request.

Authorized agents may be required to provide documentation demonstrating their authority to act on behalf of the consumer.

Privacy Rights Requests

Your rights and our responses may vary depending on your state, country, or jurisdiction of residence and the requirements of applicable law.

In certain circumstances, we may be unable to fulfill a request where an exception applies, where verification cannot be completed, where the request would infringe on the rights of others, or where compliance would be impracticable or prohibited by law.

Depending on your location, you may also have the right to submit a complaint to the applicable regulatory or supervisory authority.

To exercise any privacy rights available to you, please contact us using one of the following methods:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482

We will respond to verifiable consumer requests within the time periods required by applicable law.

 

DATA SECURITY AND RETENTION

Keg N Bottle takes reasonable administrative, technical, and physical measures to protect Personal Information collected through the Services from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

However, no method of transmission over the Internet or electronic storage system is completely secure. As a result, while we strive to protect your Personal Information, we cannot guarantee its absolute security. In the event that we are required by law to notify you of a data breach involving your Personal Information, we may provide such notice electronically, in writing, or by telephone, as permitted by applicable law.

The length of time we retain Personal Information depends on the purpose for which it was collected, the nature of the information, our legal obligations, and our legitimate business needs.

We generally retain Personal Information for as long as reasonably necessary to:

  • Fulfill transactions and provide requested services;
  • Process and fulfill orders;
  • Provide customer support;
  • Comply with legal, regulatory, tax, accounting, and recordkeeping requirements;
  • Resolve disputes and enforce agreements; and
  • Protect against fraud, unauthorized activity, and security incidents.

When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risks associated with unauthorized use or disclosure, the purposes for which the information was collected, and applicable legal requirements.

At the end of the applicable retention period, we will either securely delete, anonymize, or de-identify Personal Information in accordance with applicable law.

Certain information may remain in backup systems, disaster recovery systems, archived records, or legal compliance records for a limited period after deletion, where permitted or required by law.

Keg N Bottle does not sell, rent, or disclose Personal Information except as described in this Privacy Policy and as permitted by applicable law.

You will not be discriminated against for exercising any privacy rights available under applicable law.

You may receive communications regarding your orders, account activity, customer service requests, new features, services, promotions, or special offers that we believe may be of interest to you. You may opt out of promotional communications as described elsewhere in this Privacy Policy.

If you wish to access, update, correct, or request deletion of your Personal Information, please contact us at:

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482


Payment Information

Keg N Bottle processes transactions through authorized payment processing providers and e-commerce platforms, including Shopify and related payment service providers.

Payment information may include billing addresses, payment card information, transaction identifiers, and related payment details necessary to complete transactions and fulfill orders.

Payment information is collected and processed solely for transaction processing, fraud prevention, customer service, legal compliance, and related business purposes. Keg N Bottle and its service providers employ commercially reasonable safeguards designed to protect payment information and maintain compliance with applicable laws and industry standards.


PRIVACY POLICY CHANGES

To the extent permitted by applicable law, Keg N Bottle reserves the right to modify this Privacy Policy at any time.

Material changes will be communicated by posting the revised Privacy Policy on the applicable website or through other means required by law. Changes become effective on the date specified in the updated Privacy Policy unless otherwise stated.

Your continued use of the Services following the effective date of any revised Privacy Policy constitutes your acceptance of those changes to the fullest extent permitted by law.

We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.


CONTACT US

If you have any questions regarding this Privacy Policy, your Personal Information, or our privacy practices, please contact:


Convenient Corners, Inc. dba Keg N Bottle
6060 El Cajon Blvd
San Diego, CA 92115, United States

Email: customerservice@kegnbottle.com
Phone: (619) 265-0482